Delivery Information
Every book is made to order, so delivery times include printing.
From order to doorstep
- 1
Your story is created
You build your book in about 10 to 15 minutes, and can edit every page before ordering.
- 2
Checked by a person
Before anything goes to print, a member of our team reviews your book page by page.
- 3
Printed on demand
Each book is printed just for you — casebound hardcovers with 200gsm gloss pages, softcovers with smooth 150gsm pages.
- 4
Dispatched to your door
We email you the moment your book is on its way.
Delivery options & times
| Service | Printed & delivered | Price |
|---|---|---|
| UK Standard | 8–12 working days | £5.50 |
Times include printing your book as well as delivery. You'll see your estimated arrival dates at checkout before you pay.
Where we deliver
We currently deliver within the United Kingdom. We're working on expanding to Europe and worldwide — sign up to our newsletter on the homepage to be the first to know.
Following your order
After you order, your confirmation email includes a link to your personal order page, where you can watch your book move from review to printing to dispatch. We'll also email you as soon as your book has been dispatched.
Late, lost or damaged?
If your book hasn't arrived within 15 working days of dispatch, or arrives damaged, contact us at contact@memorytales.co.uk and we'll make it right with a reprint or full refund. Every book is covered by our 30-day guarantee — see our Refund & Returns Policy for details.